top notch communication blunders

10 Years, 10 Friends, 10 Days: The Mystery Person

By | friends, guest posts, links, memories, milestones, press, top notch communication blunders, weather, what have you been doing for the last 10 years? | No Comments

Post #5 was written by…well you’ll have to guess. But in case you still don’t know at the end, I’ll leave you a little hint.

My guest post looks back on Dec 29, 2010 and the creative writing that occurred as a result of that now infamous snow storm that hit the northeast.

Can you guess who I am?

Lisa took on the Governor of Pennsylvania and from that rant managed a quote in the Wall Street Journal. She was so excited to reach such stardom! Now for the side story.

I was on a business trip when the Wall Street Journal article hit the streets. I, along with my business associates, spent some time trying to get a copy of the January 4, 2011 issue because I knew Lisa was quoted, and I would be mentioned in the article; so excited, so proud. First, we read the blog; then we opened the paper, found the article and read with mounting excitement – this was a big day!

And we finally reached the quote where in an instant I became one of the “fearless, bumbling morons in pickup trucks who like to drink beer, go shirtless in the freezing cold for football, and drive in blizzards.” This was not the exact interpretation we had hoped for. Fortunately, I have a sense of humor when it comes to my business associates, and we all had a good laugh about it.

Can you guess who I am?

Now it’s 2013, and I am with the same business associates again. They don’t remember why we met in January 2011, but they do remember the laugh we had over the Wall Street Journal article and the original blog post.

Congratulations, Lisa, on 10 years. Your writing is creative, insightful and witty – always an enjoyable read.

I’m sure you guessed by now, but if not, here’s your hint.

Also, not to brag or anything, but that dumb fake letter to the governor of Pennsylvania was also quoted in The Economist a few days later. =)

Something to Say

By | breaking news, social media, top notch communication blunders, you might learn something | 2 Comments

In 2007, after the Virginia Tech shootings happened, I wrote this post. The other day, after the Connecticut elementary school shootings, I couldn’t really bring myself to say much of anything — not here, not on Twitter, not on Facebook. I discussed it briefly with my co-workers and my friends. I read hundreds of posts by others. They ranged from poetic to sympathetic, from inspiring to just devastating. But I couldn’t think of anything to say.

You see, as I get older, I feel less and less comfortable expressing my feelings on the internet. But, social media is a funny thing. Because after I didn’t say anything, I started to feel guilty. I spend so much time posting my pretty pictures, writing my silly stories, and sharing my daily outfits, and I don’t want you to think I’m so self-centered that I don’t care about anything else in the world. Because I certainly do.

I read a post on Facebook that was (supposedly) a statement made by Ben Stein in response to the tragedy. Then I read on Snopes that it was (mostly) fake. And then I realized why I couldn’t think of anything to say. Because nothing I say in this particular instance is going to make anything any better. Anything I say is just going to add to the noise and make it more difficult for people sort through the clutter and find something meaningful.

And then, after awhile, I found something real. I found this post. And now I have something to say. Read this. Read what this mother has to say in response to Friday’s events because what she has to say seems so much more important than what most of the rest of us have to say.

You Said It

By | employment, top notch communication blunders | No Comments

I meant to post this photo years ago, but I forgot. I thought of it today because the image of this sign popped into my head around 3:47 this afternoon when someone asked me an extra-dumb question. Go figure.

This crazy trip has got me feelin’: amused
And I’m singin’ along to: One of Those Days – Joshua Radin

Can You Repeat That One More Time?

By | e-mails, employment, hazards to my well-being, top notch communication blunders | 3 Comments

Whenever people start hovering around my desk at work, haphazardly asking me questions and telling me what to do, they begin to stress me out. My latest approach to this is to lean back in my chair, cross my arms, dramatically clear my throat, and say, “Okay. You’re driving me crazy. Back away from my desk, and line up against the wall in height order.”

I like this particular reaction because if I say it with a straight face in a sort of low-volume monotone, it really catches people off guard, which secretly entertains me. Plus, it usually does result in everyone shutting up and getting out of my personal space for a few minutes.

It’s possible this no-nonsense behavior on my part could be a direct result of my constant participation in and lack of amusement about several recent interactions similar to the below e-mail exchange.

To: Lisa
From: B
Sent: Monday, March 28, 4:26 p.m.

Subject: FW: Orders 5**9 and 5**8

I don’t know how to respond to this.

To: B
From: S
Sent: Monday, March 28, 4:23 p.m.

Subject: RE: Orders 5**9 and 5**8

Quote 5****7 is good to go. What is the other quote #?


To: S
From: B
Sent: Monday, March 28, 3:58 p.m.

Subject: Orders 5**9 and 5**8

Hey S.,

Can you go into both of these quotes (5****3 & 5****7) and change the bill-to address to the customer’s address? Right now it’s our address. Please send me the revised quotes once this is done.

Thank you,

YES! Let’s bill ourselves for someone’s order!

Oh, and sure, we’ll send you that other quote number. What’s your e-mail address again?

This crazy trip has got me feelin’: silly
And I’m singin’ along to: She Moves In Her Own Way – The Kooks